Our Return & Exchange Policy
Nature Home Decor

Nature Home Decor offers the following returns & exchange policy:

  • If for any reason you are not satisfied with our products, please return it within thirty days for refund of full purchase price.
  • You may also ask for an exchange and we will gladly exchange an item within thirty days of your purchase.
  • Shipping cost is non-refundable.
  • Please email or call us to get a Return Goods Authorization (RGA) number.
  • All returns must have this RGA number before they can be accepted as refunds.
  • Customer is responsible for the return freight.
  • Please make sure that the the goods are packed in its original packing and are sent back safe.
  • Marble and Crystal Products can be easily damaged during shipment if they are not packed properly with adequate insulation.
  • Any goods received damaged will not be credited for a refund.
  • Once the returned goods are received by us, we will promptly credit your credit card account on which the purchase was made.
  • If an item was shipped freight free, the outgoing freight will be deducted from the refund price.
  • To cover for our packing & shipping cost, all returns due to buyer's remorse are subject to 20% restocking fees.